Bad service

 Dear Mrs. Tapiwa,  Western Union is writing in response to the complaint we received from you through the HelloPeter portal.  Western Union has been unable to investigate this matter. Please be aware that we have made several attempts to contact you via email and phone at the contact information you provided in your complaint. In our communications, we requested that you provide Western Union with additional details regarding the Agent Location in order to investigate this matter further. We have not received the requested information from you to date.  Upon receipt of the requested documentation, we will re-open your case and provide resolution to your inquiry.  Western Union considers this case closed. If you have you have any additional questions or concerns regarding this complaint or resolution, please email us at *** and provide the Western Union Reference #: ***2.  Best regards,  The Executive Resolutions Team