DB
Denver B
1 reviews | Active since Jun 2020
10 Sept 2022, 16:41
Bad service
Please could you teach your staff some customer service? I went to your Waterfront branch and actually felt discriminated against. This is how badly I was treated. I eventually walked out and didn't wish to ever go back to a place where I am made to feel this way.
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Replies (1)
Western Union's replyOfficial
15 Sept 2022, 16:06 Dear Denver Bergh, We are writing to follow up on your concern as the requested information to proceed has not been received. I am a specialist for the Executive Resolutions Team at Western Union’s corporate headquarters, and, as previously requested, to investigate your concerns, please provide us with the following information: MTCN
Name of Agent location
Agent address and telephone number
Date and time you visited this location
Name of agent is available Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at *** and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***. Sincerely, Sandra, OP ID #185 Executive Resolutions Team
Name of Agent location
Agent address and telephone number
Date and time you visited this location
Name of agent is available Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at *** and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***. Sincerely, Sandra, OP ID #185 Executive Resolutions Team
Western Union's reply15 Sept 2022, 16:06
Official
Dear Denver Bergh, We are writing to follow up on your concern as the requested information to proceed has not been received. I am a specialist for the Executive Resolutions Team at Western Union’s corporate headquarters, and, as previously requested, to investigate your concerns, please provide us with the following information: MTCN
Name of Agent location
Agent address and telephone number
Date and time you visited this location
Name of agent is available Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at *** and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***. Sincerely, Sandra, OP ID #185 Executive Resolutions Team
Name of Agent location
Agent address and telephone number
Date and time you visited this location
Name of agent is available Kindly take into consideration that all information received will be kept in Western Union’s secure databases and treated in accordance with Western Union’s Privacy Statement. If you have any questions or concerns, please feel free to contact our Corporate Headquarters at *** and provide the Western Union Reference #: *** to be connected to me directly. You may also email us at ***. Sincerely, Sandra, OP ID #185 Executive Resolutions Team