Zero service

<p>I app**** for vehicle finance a few days back. The online form wouldn't submit and tried several times. </p> <p> </p> <p>I got got hold of a call Centre agent Tshepo) who was very unhelpful. Told me I didn't fill in the form properly. </p> <p> </p> <p>Was told it was submitted. Got a reply that my request and retail value didn't match. I rep**** with proof of vehicle price but got no response. </p> <p> </p> <p>Submitted online again, form didn't work. </p> <p> </p> <p>Phoned and was told that they are working on it. </p> <p> </p> <p>No reply phoned again was put through to a lady that could help me, she couldn't. She gave me the number of a place, not Wesbank where my application was. </p> <p> </p> <p>They were a financial trading Centre and couldn't help me. </p> <p> </p> <p>Phoned wesbank again. Guy told me that my request wasn't retail value. I asked him how I determine retail value seeing as I got my price for two dealers online. </p> <p> </p> <p>He he couldn't tell me and told me to go to a dealer to do it for me.</p> <p> </p> <p>really? 2 online forms submitted about 10 times and at least 5 calls and this all to give my money to them. </p>