TW
Tantaswa W

1 reviews | Active since Sept 2020

22 Sept 2020, 14:38

zero help

We have been sent from pillar to post, while on the phone for almost 3 week in an attempt to resolve a matter of a vehicle that was fully paid up, but still registered as owned by the bank. The worst part is sending emails and getting no responses. A TON OF EMAILS!!!! This update is critical because it directly affects the registration of another vehicle. Dealing with wesbank has been nothing but tiring, stressful, yielding no results whatsoever. ***. S. Mvambo

0
Replies (1)
WesBank
WesBank's reply22 Sept 2020, 15:27
Official
Dear Tantaswa W, 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution