GU
Gert U
1 reviews | Active since Aug 2014
09 Feb 2023, 19:41
Zero Customer Service
Wesbank absolutely useless with ZERO customer service, 5 emails and 5 Auto response later to only tell you to use online self help that does not have the functionality to retrieve needed document. Its now a week since first email.
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WesBank's replyOfficial
10 Feb 2023, 07:59Dear Gert Ungerer,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Feb 2023, 07:59
Official
Dear Gert Ungerer,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution