SP
Shaun P
1 reviews | Active since Oct 2018
03 Sept 2020, 12:18
Zero Customer service
The most useless call centre and customer feedback around.
I guess once they have your business they don't care about supporting you.
I have trying for weeks to get thru to the call centre, nobody answers Sent numerous email to their service centre, no response.
I have no idea why we have people working in these positions in this difficult times, or is this just the culture that Wesbank strives for.
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WesBank's replyOfficial
03 Sept 2020, 15:18Dear Shaun P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Sept 2020, 15:18
Official
Dear Shaun P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution