rP
ray P
1 reviews | Active since Jun 2015
02 Dec 2020, 17:59
Zero Customer Care
Customer service is zero, even after loan being fully paid with no missed payments.All I want is the registration certificate in their possession.I am expected to jump through many hoops and they even expect me to pay them for locating the certificate.
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Replies (1)
WesBank's replyOfficial
03 Dec 2020, 13:53Dear ray
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Dec 2020, 13:53
Official
Dear ray
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution