NL
Nico L
1 reviews | Active since Aug 2016
25 Apr 2024, 13:35
Zero after service, cant reach the call center, call back function is for show
Trying to reach your call center is impossible, in both occasions ive held on for 10 minutes before ending the call, out here wasting my money
Ive requested a call back which ive also not gotten, responses are only quick during applications, after service is non existent
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
25 Apr 2024, 13:58Dear Nico L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply25 Apr 2024, 13:58
Official
Dear Nico L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
NL
Nico L's updateReviewer Update
16 May 2024, 13:57Waiting for feedback and finalisation on the first debit order that was to be refunded
NL
Nico L's update16 May 2024, 13:57
Reviewer Update
Waiting for feedback and finalisation on the first debit order that was to be refunded