JW
Jacques W
1 reviews | Active since May 2021
03 Dec 2025, 15:15
Your email etiquette is highly unacceptable; Threats to the customer about the debt protection plan
Threats to the customer about the debt protection plan I did not consent to will not be taken lightly!!!
Your email etiquette is highly unacceptable; Stipulate where I AM OBLIGATED to provide wesbank with information about comprehensive insurance.
ACKNOWLEDGE receipt of this query!
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Replies (1)
WesBank's replyOfficial
03 Dec 2025, 15:25Dear Jacques W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Dec 2025, 15:25
Official
Dear Jacques W,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution