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Olivia M

1 reviews | Active since Jun 2013

06 Feb 2024, 11:39

You will never see your Natis document

A vehicle had been paid off in september 2023 and to this day no one has contacted me regarding the NATIS document , and when i try to call , I literally get hold to have my call answered by an agent for 3 hours, how is that even possible . seriously , its easy to deduct payments but when its time to stick to your end of the deal no one says anything or answers.

worst service ever..

0
Replies (1)
WesBank
WesBank's reply06 Feb 2024, 11:52
Official
Dear Olivia Manams
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution