MZ
Marco Z
1 reviews | Active since Nov 2009
23 Aug 2019, 09:39
Wrong Debit Date
You debit on the wrong date. My date is set to 25th and you debit on 23rd resulting in penalties as my pay is only in on the 25th. I have to pay R150 each time. I requested this to be fixed. Please fix and refund me my R150 i had to pay in penalties.
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WesBank's replyOfficial
23 Aug 2019, 13:45Dear Marco,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Aug 2019, 13:45
Official
Dear Marco,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution