1 reviews | Active since Nov 2010
Wow Shoocking service indeed
<p>Really shoocked with the service from you guys. So my wanyed to make an arrangement to pay her account double on the 25th of december or on the next debit date and have last month instalment reversed to her account and was shoocked to hear that " it cant be done as this would affect her credit record" like really now. What does that have to do with them. Can someone who can speak better sense and make the things to happen happen please. Cant believe you guys would really have consultants that think and speak like that...trully disappointed.</p>
Good day,
Thank you for bringing the matter to our attention.
Our agents have made contact with you to advise that the Bank can not reverse a monthly instalment. We have also explained that even with a repayment arrangement in place, it wont be possible to do same.
We hope that the matter was dealt with in accordance to your wishes.
Kind regards.
Wesbank
Good day,
Thank you for bringing the matter to our attention.
Our agents have made contact with you to advise that the Bank can not reverse a monthly instalment. We have also explained that even with a repayment arrangement in place, it wont be possible to do same.
We hope that the matter was dealt with in accordance to your wishes.
Kind regards.
Wesbank