CVdb
Chris Van den berg

1 reviews | Active since Jul 2014

24 Apr 2019, 10:31

Worstbank

Poor service, constant lies and empty promises, *********** staff ethen von schaeffer, managers that are scared to speak to clients Shaun floor manager, never phones back. This private finance department will be better off closing down. This is the second time im doing business with them and by goodness it will be the last. The previous time after battling for two weeks i used absa and after one week business was concluded, we have been busy with this deal from 6 April up to today 24 April and i have been waiting 5 days for payment after giving delivery of the vehicle.

This is the worst financial institution in SA never have i seen such level of **** poor service and a total disregard to the clients needs. Poor work ethic, the staff would rather run home than to reply to a mail or call back to assist.

Wesbank please spare the people of South Africa the stress and anti depressants and close your doors because service is something that you know nothing about, even eskom does a better job you you lot of clowns

0
Replies (1)
WesBank
WesBank's reply24 Apr 2019, 11:04
Official
Dear Chris B,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS92F3D.
Regards,
Patience Ramanugu

WesBank Service Resolution