KO
Klaus O
1 reviews | Active since Jul 2020
24 Aug 2020, 10:00
Worst Service Wesbank
They honestly don't care about their customers, I wrote them an email in April 2020 requesting payment relieve for 3 months and they didn't even bother phoning me, nor reply via email. I did a follow up phone call that resulted in nothing. I know of people who's cars have been taken back by wesbank due to their lack interest in their customers. I gues this is what we are to them today, just a number not a customer.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
24 Aug 2020, 10:33Dear Klaus,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Aug 2020, 10:33
Official
Dear Klaus,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution