WG
Wynand G
1 reviews | Active since Jan 2020
22 Jan 2020, 11:34
Worst Service to date.
By far received some of the worst service yet. Marketer been telling me for more than a week that he will send me the documents and i'm still waiting. When calling the call centre you have to hold on the line for hours and then they just promise you that they will send everything ASAP, but like i said I AM STILL WAITING. I app**** for a vehicle and the guy sold it already because of the long wait. The second seller also wants to sell the vehicle and i'm still waiting for a marketer to come back to me.
What is the use of applying online and getting immediate answer but then you wait for a marketer to come back to you for weeks?
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
22 Jan 2020, 13:10Dear Wynand G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Jan 2020, 13:10
Official
Dear Wynand G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution