TM
Themba M

1 reviews | Active since Apr 2022

22 Dec 2023, 09:11

Worst service offered

One of the worst companies you can get your car finance with as their service is slow and their agents are not willing to assist. The line cuts before completion and no one calls you back. 20-40 minutes holding time meaning you should be a millionaire to call them. Word of advise, decline car finance offered by Wesbank or their supporting clients.

0
Replies (1)
WesBank
WesBank's reply22 Dec 2023, 09:19
Official
Dear Themba M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution