Worst service in all my years

Item: WesBank
Rating: 1
Author: Daniel M

The worst call centre in the world,I have been calling for a week to get assistance as I had realized I had reversed the wrong debit order and I have been told a person who handles my account is busy and will call me back, after four days of calling wesbank everyday, I'm still not assisted,

Helpful (0)

Replies (1)

WesBank's replyOfficial

27 Nov 2019, 10:19

Dear Daniel M,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply27 Nov 2019, 10:19

Official

Dear Daniel M,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution