Worst Service for settlement of cars

I am experiencing the worst service i can ever from wesbank. I have a problem on some of my accounts from 2008 onwards. I have spoken to 30 people at customer service and they cant help me. I tired speaking to a supervisor but the call center refuse me to speak to someone. I am trying to get a loan from FNB but they say there arrears on my accounts but those cars has been settled from 2007 onwards. I have 6 cars that is the problem. According to FNB it shows as arrears on their side but those cars has been settled and sold of years ago. Now this is giving me a bad credit record at FNB.

How can i get hold of somebody to assist me with this matter, Clara phoned me at a stage ***. But that number doesnt work.

But i cant reach her or anybody that can help me. Its been 3 weeks and no joy.

Call ref CRSD**** Jandre Duvenage ***