DM
Dieketseng M
1 reviews | Active since Oct 2019
09 Oct 2019, 23:34
worst service ever
So wesbank has been doing validations on my vehicle finance application for more a week now, provided them with everything including a letter from HR confirming employment,everytime i call ,i get told they do not deal directly with client,i should get my dealer to call them,when the dealer calls they also get told they still busy with validations ,a week later i still do not have a car because of the delays.
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Replies (2)
WesBank's replyOfficial
10 Oct 2019, 08:19Dear Dieketseng Melato,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply10 Oct 2019, 08:19
Official
Dear Dieketseng Melato,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
DM
Dieketseng M's updateReviewer Update
10 Oct 2019, 21:00Hi Neo
Thanks for getting in touch, my issue is simple, I work for a company that is based in an incubator hub housing a couple of SME's, the challenge is that we have one HR Department which is under the incubator hub called Rifumo Holdings which is housing and assisting all the SME's in the incubator with all HR related matters, when marketer call the number that was provided ***) it goes to the switchboard for all the companies in the incubator,they then need to ask for ARTITECH DIGITAL or call HR Directly on this extension is *** and ask for Purity or Ema (these are two HR Ladies servicing all the SME's in the incubator with HR Related matters.
The car I am purchasing is at Auto Bavaria in Midrand and it retails for R529 000,it's BMW 440 coupe 2017 model, I had found a similar car at cedar isle BMW but their's is a bit expensive.
Please ask your people to do validations once done, they need to get in contact with Kashen Chetty from the dealership on the below details.
Kashen Chetty: ***
***
I am really not happy , because I have been waiting for validation to be done since Monday and every time I call wesbank they tell me they do not deal directly with the client, i should get the dealership to call
Thnak you very much for assitance.
Regards
DR Melato
*** /
y
Thanks for getting in touch, my issue is simple, I work for a company that is based in an incubator hub housing a couple of SME's, the challenge is that we have one HR Department which is under the incubator hub called Rifumo Holdings which is housing and assisting all the SME's in the incubator with all HR related matters, when marketer call the number that was provided ***) it goes to the switchboard for all the companies in the incubator,they then need to ask for ARTITECH DIGITAL or call HR Directly on this extension is *** and ask for Purity or Ema (these are two HR Ladies servicing all the SME's in the incubator with HR Related matters.
The car I am purchasing is at Auto Bavaria in Midrand and it retails for R529 000,it's BMW 440 coupe 2017 model, I had found a similar car at cedar isle BMW but their's is a bit expensive.
Please ask your people to do validations once done, they need to get in contact with Kashen Chetty from the dealership on the below details.
Kashen Chetty: ***
***
I am really not happy , because I have been waiting for validation to be done since Monday and every time I call wesbank they tell me they do not deal directly with the client, i should get the dealership to call
Thnak you very much for assitance.
Regards
DR Melato
*** /
y
DM
Dieketseng M's update10 Oct 2019, 21:00
Reviewer Update
Hi Neo
Thanks for getting in touch, my issue is simple, I work for a company that is based in an incubator hub housing a couple of SME's, the challenge is that we have one HR Department which is under the incubator hub called Rifumo Holdings which is housing and assisting all the SME's in the incubator with all HR related matters, when marketer call the number that was provided ***) it goes to the switchboard for all the companies in the incubator,they then need to ask for ARTITECH DIGITAL or call HR Directly on this extension is *** and ask for Purity or Ema (these are two HR Ladies servicing all the SME's in the incubator with HR Related matters.
The car I am purchasing is at Auto Bavaria in Midrand and it retails for R529 000,it's BMW 440 coupe 2017 model, I had found a similar car at cedar isle BMW but their's is a bit expensive.
Please ask your people to do validations once done, they need to get in contact with Kashen Chetty from the dealership on the below details.
Kashen Chetty: ***
***
I am really not happy , because I have been waiting for validation to be done since Monday and every time I call wesbank they tell me they do not deal directly with the client, i should get the dealership to call
Thnak you very much for assitance.
Regards
DR Melato
*** /
y
Thanks for getting in touch, my issue is simple, I work for a company that is based in an incubator hub housing a couple of SME's, the challenge is that we have one HR Department which is under the incubator hub called Rifumo Holdings which is housing and assisting all the SME's in the incubator with all HR related matters, when marketer call the number that was provided ***) it goes to the switchboard for all the companies in the incubator,they then need to ask for ARTITECH DIGITAL or call HR Directly on this extension is *** and ask for Purity or Ema (these are two HR Ladies servicing all the SME's in the incubator with HR Related matters.
The car I am purchasing is at Auto Bavaria in Midrand and it retails for R529 000,it's BMW 440 coupe 2017 model, I had found a similar car at cedar isle BMW but their's is a bit expensive.
Please ask your people to do validations once done, they need to get in contact with Kashen Chetty from the dealership on the below details.
Kashen Chetty: ***
***
I am really not happy , because I have been waiting for validation to be done since Monday and every time I call wesbank they tell me they do not deal directly with the client, i should get the dealership to call
Thnak you very much for assitance.
Regards
DR Melato
*** /
y