DN
Desarie N
1 reviews | Active since Jan 2018
08 Sept 2020, 18:48
worst service ever
Terrible experience, no assistance from Wesbank
We have been trying to get hold of Itumeleng Mosoeu regarding our vehicle both via telephone and email without success. Given the urgency of the matter, we contacted her offices and nobody is willing to assist. We resorted to emailing the team leader Andries Venter who has also not responded. Please can someone from this office revert to us urgently in order to resolve our issue.
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WesBank's replyOfficial
09 Sept 2020, 07:56Dear Desarie N,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Sept 2020, 07:56
Official
Dear Desarie N,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution