AJvn
Anthony Jansen van nieuwenhuizen

1 reviews | Active since Dec 2014

27 Nov 2016, 08:17

worst service ever and *******

<p>Driva cover called me in September and offered me insurance. I accepted the offer and then called my current insurance company to cancel. My current insurance gave me a better offer. I then tried to call these guys back to cancel. They said I need to phone wesbank as my premium goes off together with my vehicle premium. After numerous calls back in forth between wesbank and driva cover they said I must send a confirmation of cover from my current insurer which I did. They still deducted the money for two months and I am not receiving any assistance from wesbank in sorting out this matter. I am considering legal action as I have proof of all my attempts to solve this matter. Or maybe I should put a stop order in at my bank,then they can start phoning me for their money and feel how I am feeling.</p>

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Replies (1)
WesBank
WesBank's reply28 Nov 2016, 09:21
Official

Good day,

Thank you for alerting us on this matter.

A WesBank representative has made contact with you to acknowledge your complaint and will remain in contact until this matter has been resolved to your satisfaction.

Regards

WesBank