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Bonginkosi B
1 reviews | Active since May 2022
26 Nov 2025, 19:03
Worst service ever
Probably the worst financial institution when it comes to customer support. We have been struggling to get service plan on a car financed with Wesbank. Also struggling to get cross border letter, even when you have emergency you need to give them 5 working days, I mean on the event of an emergency their services are useless.
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WesBank's replyOfficial
27 Nov 2025, 07:47Dear Bonginkosi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Nov 2025, 07:47
Official
Dear Bonginkosi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution