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Phumudzo M

1 reviews | Active since May 2020

08 Apr 2021, 14:33

Worst service ever!!!!!!!!!!!!!!!!!!!!!

Honestly i do not have the energy for this anymore, please can i just get my paid up letter pls, before i can even go to all social medias, this is so frustrating and the worst service i have been getting from you guys, i really cant do this anymore.

So i just spoke to one of your consultant now on the number ***and she told be that i cant hold on for the paid up letter, she doesn't have time to stay on the line for the letter because she has to work, like the nerve as if i don't have any work to do!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
WesBank
WesBank's reply08 Apr 2021, 14:59
Official
Dear Phumudzo M, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution