NF
Nthabiseng F
1 reviews | Active since Oct 2024
02 Apr 2025, 10:18
Worst service
Paid of my vehicle loan in 2024 March received my paid up letter via email on the 30/04/2024 but till today I have to received my car documents , I have been calling the call centre and was told they will forward my call to the person having my file the phone only rings no one answers, I have send an email last year still no response. So basically I am having a paid up car without the original documents because Wesbank does not want to give me my documents.
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WesBank's replyOfficial
02 Apr 2025, 10:34Dear Nthabiseng F,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Apr 2025, 10:34
Official
Dear Nthabiseng F,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution