SB
Stefan B
1 reviews | Active since Jun 2020
08 Jun 2020, 13:10
Worst Service
My car is financed through Wesbank, i was offered a scratch and dent cover. I have been paying for this service, and have tried claiming. THERE IS NO NUMBER FOR THIS DEPARTMENT. When you dial the normal Wesbank number you cant reach a human and this department isnt on the automated options.
I have put in a claim over 2 months ago, now there is no feedback or way to contact them.
I WANT A PHONE CALL FROM THEM SORTING THIS OUT
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
08 Jun 2020, 13:36Dear Stefan Botha,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Jun 2020, 13:36
Official
Dear Stefan Botha,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution