DM
Dineo M

1 reviews | Active since Sept 2018

11 Apr 2022, 14:49

Worst Service

I'm receiving the worst service ever from the person who is Handling my account, I've asked Nandi Mngoma to send me payment history of my account and a breakdown of the actual arrears on my account excluding other fees on the 5th of April and to date Im still awaiting that Information to date.

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Replies (1)
WesBank
WesBank's reply11 Apr 2022, 15:35
Official
Dear Dineo M, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution