Worst Service

<p>I logged a query requesting my vehicle registration document copy for a insurance claim the agent told me that i need to provide details of the accident that i am claiming for. I told them i d not see the need for this as it is not relevant to why I want the copy of the registration document. I have been struggling from the 19th of December just to get a copy of this document. I do not see the need why they require accident details if i did not mention that it was for a accident claim then what would have been the reason for not wanting to provide the details to me. I am very frustrated as I need to submit these documents for my car to be fixed.</p>