WORST PATHETIC CONFUSED UNPROFFESIONAL SERVICE

<p>PAYMENT WAS MADE ON THE 22 DECEMBER 2016 TO SETTLE MY VEHICLE... TO DATE IT IS NOT SETTLED... I CANNOT APPLY FOR ANOTHER VEHICLE BECAUSE OF THIS. THE CONTACT CENTER PUTS ME ON HOLD AND CANNOT HELP ME. ITS COSTING ME A FORTUNE IN TELEPHONE BILLS. PATHETIC SERVICE. WESBANK STATES THAT THEY CANT ALLOCATE PAYMENT YET THE PAYMENT HAS AN ACCOUNT NUMBER, ID NUMBER. HOW *********** CAN THEY BE. SHOCKING SERVICE.</p> <p><br />From: WesBank, Service ********** />Sent: Wednesday 28 December 2016 10:44 AM<br />To:<br />Subject: RE: Your invoice has been settled -MailRef# ********** 954#-</p> <p>Good day Nokulunga,</p> <p> </p> <p>We thank you for the proof of payment provided and advise that we have updated the account accordingly.</p> <p> </p> <p>Yours in service,</p> <p> </p> <p>Customer Service Centre</p> ********** <p>www.wesbank.co.za</p> <p>Fax: ***</p> <p><br />-------- Original Message --------<br />Subject: Re: Your invoice has been settled -MailRef# ********** 954#-<br />From:<br />To: PMakhene<br />CC:</p> <p><br />Hi Prudence, today is the 3rd January 2017. it is extremely unlikely that payment is not allocated from Discovery. What is going on? extremely upset with Wesbank and the level of incompetence. How is this invoice sent for settlement yet it is not settled. pathetic beyond measure.</p>