BE
Ben E
1 reviews | Active since Aug 2011
26 Jan 2016, 14:09
Worst Institution in South Africa
I had so many problems with FNB and end up with the ombudsman, with no out come so far! I settled all my personal loans with FNB and just cannot get it closed or of my name! I phone several times and send hundreds of e-mails etc. All they do is to apologizes and that is where it end. This is by far the bank with the worst service in the world. After you complain on hello Peter they contact you very quickly and then that is where it end! they still do nothing about it! <div><br></div><div><em>(Supplier name changed from First National Bank to Wesbank by Hellopeter.com)</em></div>
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WesBank's replyOfficial
28 Jan 2016, 10:42Hello beneloff,
Thank you for bringing this matter to our attention and affording us the opportunity to investigate.
Direct Axis management has been in contact with you to confirm that the agreement has been settled and a paid-up letter forwarded to you. A request was sent to all the Credit bureau's to update their records. Once we receive confirmation of the update, feedback will be provided to you.
We trust you find the above in order.
Kind regards,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to investigate.
Direct Axis management has been in contact with you to confirm that the agreement has been settled and a paid-up letter forwarded to you. A request was sent to all the Credit bureau's to update their records. Once we receive confirmation of the update, feedback will be provided to you.
We trust you find the above in order.
Kind regards,
WesBank
WesBank's reply28 Jan 2016, 10:42
Official
Hello beneloff,
Thank you for bringing this matter to our attention and affording us the opportunity to investigate.
Direct Axis management has been in contact with you to confirm that the agreement has been settled and a paid-up letter forwarded to you. A request was sent to all the Credit bureau's to update their records. Once we receive confirmation of the update, feedback will be provided to you.
We trust you find the above in order.
Kind regards,
WesBank
Thank you for bringing this matter to our attention and affording us the opportunity to investigate.
Direct Axis management has been in contact with you to confirm that the agreement has been settled and a paid-up letter forwarded to you. A request was sent to all the Credit bureau's to update their records. Once we receive confirmation of the update, feedback will be provided to you.
We trust you find the above in order.
Kind regards,
WesBank