Worst Finance House

I paid the settlement amount that was given to me. Despite following the procedure to reach the specified phone number, I repeatedly waited for over twenty-five minutes. I eventually received a response via email from a consultant outlining the necessary actions. The next day, I contacted again and spoke with a different consultant after being informed that the initial consultant had taken no action. She advised me that I would still be billed and that I should request a refund after assisting me in requesting my documents. I requested the logging of a complaint on my behalf.

DSV was supposed to deliver my documents by 11:00 a.m. today; however, despite multiple phone calls to their contact center, they have not been received. As a result, I have been compelled to spend the entire day waiting at home.

My settlement letter and documents are still outstanding, and my account has not been terminated.

At 17:00, the DSV representative with whom I spoke informed me that she is unable to contact the branch and that there is nothing she can do about it.

I will never again finance the purchase of a vehicle through Wesbank. Could you kindly facilitate the closure of my account, the processing of my refund, and the delivery of my documents?

My settlement letter and documents are still outstanding, and my account has not been terminated.

At 17:00, the DSV representative with whom I spoke informed me that she is unable to contact the branch and that there is nothing she can do about it. I will never again finance the purchase of a vehicle through Wesbank. Could you kindly facilitate the closure of my account, the processing of my refund, and the delivery of my documents? Please remove me from your database moving forward.