AM
Anthonio M
1 reviews | Active since Jul 2024
09 Jan 2025, 10:22
Worst feedback culture
Wesbank has the worst feedback culture. I app**** on Monday 6 January 25. All documents were submitted and since then I have to constantly phone them for any updates or feedback. 24 to 48hr waiting period has come and gone.
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WesBank's replyOfficial
09 Jan 2025, 10:43Dear Anthonio Mellem,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Jan 2025, 10:43
Official
Dear Anthonio Mellem,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution