WORST EXPERIENCE OF MY LIFE!

<p>I app**** for finance via the Wesbank website on the 11th of September, on the 12th I got an email stating that I have been approved and need to supply supporting documentation. I requested a settlement letter from the seller and gathered up my documentation then sent it on to Webank. From then until now, I have had no feedback. I've called four times a day over the last two days; and keep getting promises of call backs or that the consultant (Fahiem Bechor) working on the appliacation will get back to me. I was given his email address, which he has not responded to my mail. I was then given his direct line, which he never answers. Is it just that Wesbank does not value their new customers or is it their intention to keep the customer waiting until they lose the sale on their vehicle? For private sales, I would expect the bank to understand the urgency sellers place on buyers.</p>