RV
Rone V
1 reviews | Active since Jan 2017
30 Jul 2020, 11:36
Worst experience I have received
Their admin is a complete mess, every experience I have had with Wesbank has been utterly disappointing and disgusting. If not inundated with spam calls of people trying to get you to add something to your car premium it is for proof of insurance which you supply them with weeks ago just for them to let you know at the end of the month they have added an amount of close to R400 a month to your account which will go off with your payment after supplying them with proof numerous times via email. It has been probably the worst experience I have had with a company.
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Replies (1)WesBank's replyOfficial
30 Jul 2020, 12:18Dear Rone Venter,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Jul 2020, 12:18
Official
Dear Rone Venter,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
