FC
Frank C

1 reviews | Active since Dec 2017

01 Nov 2024, 11:03

WORST CUSTOMER SERVICE

Malic Trimble - WSC Customer Service Consultant - worst customer service. We have been waiting for vehicle papers from him, and it's been 2 months now and he can't even respond to emails.

And then there's Tiisetso Rammutla - who every time argues on matters that she knows nothing about just for the sake of making excuses for Malic's poor customer service.

0
Replies (1)
WesBank
WesBank's reply01 Nov 2024, 11:09
Official
Dear Frank Chupa
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution