CT
Charmaine T

1 reviews | Active since Jan 2018

02 Jan 2025, 08:38

Worst Customer Service

I have requestef help from Wesbank when purchasing a vehicle. After only 7 days and provided them with all documents of which the latest was 13 December 2024, no feedback, no assistance. No rights to return as a consumer. Worst service, will have to seek Legal assistance.

0
Replies (1)
WesBank
WesBank's reply02 Jan 2025, 09:28
Official
Good day Charmaine T

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
  
We will be in touch with you to resolve this matter.