LS
Lungelo S

1 reviews | Active since May 2020

01 Sept 2021, 14:30

worst communication ever

I've paid up a car for almost two years now and still no sign of my settlement letter from you guys at all and you still appear on my ITC. I've called and I'm being sent from pillar to post. I'm actually so tired of calling and sending emails because no one keeps any of their promises.

0
Replies (1)
WesBank
WesBank's reply01 Sept 2021, 14:58
Official
Dear Lungelo S,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution