LB
Lizette B

1 reviews | Active since Feb 2023

13 Feb 2023, 10:33

WORST CLIENT SERVICE EVER!!

I've been trying to resolve a deceased family members account for a original NATIS document. They refuse to give it to me due to bad debt/prescribed debt of the deceased. I even made an offer - but NO ONE is willing to assist. I have never experienced this.

0
Replies (1)
WesBank
WesBank's reply13 Feb 2023, 10:46
Official
Dear Lizette B
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution