WORST CLIENT AND SERVICE EXPERIENCE BY GRANT ABRAHAMS IN WESBANK

KUDOS FOR WORST SERVICE RENDERED BY GRANT ABRAHAMS

Your Grant Abrahams deserves a medal for not keeping promises, do not answer e-mails, do not communicate or provide feedback.

For more than 10 weeks (2 months and a half months) we've been battling to get a refund back to our account and NONE of our communication is responded to. Today we've learned that the funds was allocated to another account on the 1st of August 2018, while we've been battling since 1 June 2018 to get it refunded back to us. In short, your Grant Abrahams have done nothing to support us, arrange for the refund or responded to any communication. Our request to speak to his team leader / manager was also ignored.

Dear Wesbank, I really hope and trust that this is not your normal business routine as it is far from any service whatsoever.