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rafiq B

1 reviews | Active since Oct 2015

23 Jul 2020, 12:02

Worst bank ever!!!!!!!!!!!!!!!!!

They do not care for any of there customer regarding covid. They do not call you back or others banks calls you and find out if you ok and offering then payment break I app**** beginning of the lockdown and still no word from them when ever you call they must escalate? Please can I get a call or a response on what is happening!!!!!!!! Worst financial company to go with!!!!!!!! If I new back the. I would have app**** through a other bank who cares for there ppl!!!!

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Replies (1)
WesBank
WesBank's reply23 Jul 2020, 13:22
Official
Dear rafiq,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution