Worst bank ever

Item: WesBank
Rating: 1
Author: Christo R

Terrible service. I financed an amount of R75,000 on my new car. When I sold the car they told me the settlement amount was R85,000 after I already paid for 3 months. According to law they cannot penalize someone for early settlement. Yet they penalized me with atleast R10,000. Really unhappy with the service and the stupidity of the staff. Will never use them again.

Helpful (0)

Replies (1)

WesBank's replyOfficial

27 Aug 2020, 09:52

Dear Christo R,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply27 Aug 2020, 09:52

Official

Dear Christo R,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution