AR
Akshay R
1 reviews | Active since Dec 2017
21 Jan 2021, 10:15
Worst bank
During the covid 19 lock down unfortunately our business had to close down for a few months and that meant we were back on a few installment on our vehicle. But we did get back and started paying regularly every once we opened again. We had made arrangements with standard bank with our home loan and they understood the difficulties with their clients and made payments arrangements. But Wesbank doesn't seem to care about their clients as we have been paying regularly for the past 7 months but they don't want to make further arrangements for payment and demand an upfront payment of R40000, almost half of which is just interest.
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Replies (1)WesBank's replyOfficial
21 Jan 2021, 13:39Dear Akshay R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
WesBank's reply21 Jan 2021, 13:39
Official
Dear Akshay R,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank Service Resolution
