NM
Nqobizizwe M
1 reviews | Active since Jul 2015
19 Oct 2021, 12:46
Worse experience with wesbank
My car was written off in November 2020 and I sold it to wesbank. The plan after was to make arrangements to pay the difference which I did and still do and never missed a payment. Before all of this, I explicitly asked if this will have a negative impact on my credit record and I was assured that no it won't as long as I pay. Now I can get anything on credit because this account is not being updated monthly and it shows that I'm behind with my payments. Can someone please sort this out ASAP as promised. Just update it monthly that's all.
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WesBank's replyOfficial
19 Oct 2021, 14:27 Dear Nqobizizwe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply19 Oct 2021, 14:27
Official
Dear Nqobizizwe,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution