kC
keletjo C
1 reviews | Active since Jul 2015
12 Jun 2024, 20:44
Worse call center and customer service
The Wesbank customer service is atrocious. They never respond to emails sent to their services email address. As for their call center? It’s More like their hold center. What on earth???!!! Can someone get back to me as I have a query that is not being responded to.
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WesBank's replyOfficial
13 Jun 2024, 07:41Dear Keletjo Chiloane,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Jun 2024, 07:41
Official
Dear Keletjo Chiloane,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution