JG
Juan G

1 reviews | Active since Mar 2015

20 Nov 2015, 10:26

Wont use Wesbank again

After buying a car via Wesbank... I have been a loyal customer for about 6 years... 2nd hand vehicle bought privately, Titileguard had to do their checks. Previously Dekra did the multi point checks, this changed to Bosch... Dekra picked up even the smallest things.<br> <br> After titleguard and Bosch had done their check. No accidents and no issues on the car. When I took the car to Bosch I mentioned a weird noise from the front of the car. The Bosch technician did his checks only to come back saying the car is spotless. <br> <br> I have since realized that the whole right side of the car was resprayed, obviously been in a accident, whether it is major or not. This was not picked up anywhere. Now I am sitting with a car that has been in a accident and a very bad spray job.<br> <br> I contacted Graham at Titleguard. I was told to speak to the previous owner and sort it out myself. nd it is not Titleguards issue.<br> <br> This i a disgrace to Wesbank and can not believe they affiliate themselves with a company such as Titleguard. i will not finance anything through Wesbank again. & years a loyal customer and private banker status with FNB.

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Replies (1)
WesBank
WesBank's reply24 Nov 2015, 14:22
Official
Hello jpgraham,

Thank you for your concerns highlighted affording us the opportunity to clarify our position on the matter. Our Private Finance Team have been communicating with you and will have final conversations later this week.

We trust that you find this in order.

Kind regards
WesBank