EC
Elzette C
1 reviews | Active since Nov 2020
07 Sept 2023, 11:40
Why don't people take their jobs seriously?
We bought a bike from a lady who had it financed at Wesbank. On 06/06/2022 she requested the natis document. Today, 07/09/2023 she is still struggling to get the natis document. We were unable to register it on our name, as a result she is still paying for the license!!! We had to sell the bike and the new owner is not so happy anymore as we can't provide him with the natis document. Can someone PLEASE assist? I have the account number - you can use it to find the client who had it financed on your system. Will provide on response.
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WesBank's replyOfficial
07 Sept 2023, 11:59 Dear Elzette C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply07 Sept 2023, 11:59
Official
Dear Elzette C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution