1 reviews | Active since Nov 2013
Why do we even bother....
So since 2017 I've been a loyal customer to wesbank, I bought a car through means of their financing. After 6 years the amount was low enough for me to make a settlement on the account, now, I had budgeted to pay an amount just shy of R19k, payment made and successful.
In the early hours of today I received a notice on my banking app that a debit order went off, low and behold, they took another installment after my account was settled.... Riding to get a hold of these ****ing people in the week is damn near impossible, over weekends I believe it'll be easier to speak face to face with Jesus. I'm ****ing tired of trying to get a hold of these people and I only get auto reply constantly, my hold will now be born on Tuesday and wesbabk has now taken all my money..... No wonder people stop paying their installments with financial institutions, you people are ****ing vultures, I WANT MY MONEY BACK!!!!!!! YOU INCONVENIENCE SO MANY PEOPLE BY DOING THIS, GET YOUR **** TOGETHER!!!!!!!!
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
