WB
Wilhelm B
1 reviews | Active since Aug 2017
14 Apr 2021, 07:34
Where's my refund?
My vehicle was settled on 29 March 2021. On 30 March 2021 a debit order of R4435.30 still went off in favor of the vehicle that was settled.
All documentation in this regard has been submitted, with promises of a refund, yet, no refund has been received. C'mon Wesbank, can someone action this please?
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WesBank's replyOfficial
14 Apr 2021, 08:42Dear Mr. Barnard
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Apr 2021, 08:42
Official
Dear Mr. Barnard
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution