Where is your customer service you claim to have??

Item: WesBank
Rating: 2
Author: Deon W

Made an application on the 28th of Desember for a private sale. It is the 13th of January and I'm still logging calls for feedback, aproval and settlements. If I don't phone I get no feedback. You get palmed of from one sales agent to the next. Gavin Harris must be a ghost on the payroll.

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Replies (1)

WesBank's replyOfficial

13 Jan 2023, 12:47

Dear Deon D

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution

WesBank's reply13 Jan 2023, 12:47

Official

Dear Deon D

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution