JG
Jan G
1 reviews | Active since Jul 2011
26 Jun 2023, 19:43
Where is the updates Natis Wesbank?!?
Due to the challenges our clients are experiencing with some licensing departments not accepting the bank's representative NCO documents, WesBank has decided to assist our clients with the Legal Titleholder change process.
The following is required to act on your behalf: R362.00 transfer fee Delivery address and two (2) contact numbers to deliver the updated Natis
The Turnaround time for the request to be finalized and delivered is 10-14 working days.
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After paying Wesbank the transfer fee and sending the info they asked for, it's been 30 working days already and I haven't received any response. Wesbank is also ignoring the follow up emails I'm sending.
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WesBank's replyOfficial
27 Jun 2023, 08:38Dear Jan G
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Jun 2023, 08:38
Official
Dear Jan G
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution