GP
Gus P
1 reviews | Active since Oct 2016
07 May 2020, 17:47
Westbank worst in these times
We have send a request on our business vehicle on the 7th of April 2020 no response now they just asking for the same form over and over. Other banks helped us with a phone call. How sad.
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Replies (2)
WesBank's replyOfficial
08 May 2020, 08:55Dear Gus
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 May 2020, 08:55
Official
Dear Gus
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
GP
Gus P's updateReviewer Update
01 Jul 2020, 12:22Westbank came back to us 3 months late, thank you west bank.
GP
Gus P's update01 Jul 2020, 12:22
Reviewer Update
Westbank came back to us 3 months late, thank you west bank.